Testimonials

What Clients Say About DSPA

We have been working with Deaf Services of Palo Alto for over 18 years. DSPA has been an extremely professional and responsive provider for us. I have very much appreciated the high-quality interpreters they have provided over the years. —RG, Diversity and Accessibility Office, Private University

I have been working with Janet and DSPA for over five years and have always had a great experience. Even when I contact them at the last minute, they have always come through with reliable, professional interpreters. —SR, Local K–12 School District

Deaf Services of Palo Alto has been an invaluable resource to our hearing-impaired student over the past five years. Our student has worked exclusively with DSPA interpreters during her undergraduate and graduate training. The staff have been responsive, professional, and flexible. Without reservation, I recommend DSPA. —EH, Student Services, University Graduate Program

We appreciate the professional attention and the kindness the interpreter gave our family members, inspiring communication confidence. Thank you, DSPA! —CMB, Individual, Mountain View, CA

What Interpreters Say About DSPA

One of the first words that comes to mind when thinking about interpreting with and for Deaf Services of Palo Alto is respect. Janet Lewis has immense respect for her clients, her interpreters, and the profession of interpreting as a whole. You know when you get an assignment that a lot of thought has been given to the fit between client and interpreter.

I have lots of love for this agency. I love working for this agency because I know whatever team I am assigned to work with will be top-notch. I like that the information I receive for assignments is complete and thorough. And, of course, Janet is a joy to work with.

DSPA has a great group of interpreters. Everyone is very supportive and always willing to dialogue about the work afterwards. They are also committed to the quality of their interpreters, even providing mentoring when appropriate. DSPA makes sure to match the right interpreter with the clients’ needs. I truly feel I am valued and taken care of as an interpreter and an individual. DSPA is great at approaching interpreting coordinating from a holistic point of view. I feel honored that I get to be a part of this skilled group of interpreters.

I wanted to tell you that recent events in my career have made me more appreciative of small, personal, and personable agencies such as DSPA. I am grateful to work with you all, and I am thankful for the way you treat me and our mutual clients with genuine care.

The care DSPA takes to not only ready the interpreters for a successful experience but also to advocate for ALL of the nuances that make or break a job is outstanding. I don’t know that I’ve ever worked with an agency with such foresight, know-how, and clarity as yours.